/ Services — Store audits ( 08 )
A straight answer on what to fix first.
A Shopify store audit with no agenda: we go through your store like a customer, then like a developer, and hand you a prioritized list. Act on it with us, your team, or anyone.
Flat fee
$1,900
Start to debrief
2 weeks
The document
Yours to keep and share
/ What we go through ( 06 )
Like a customer, then like a developer.
01
Speed
On real phones, on real connections, not a lab score.
02
Product pages
Do they answer the question, or just look nice?
03
Cart & checkout
Step by step, field by field, on a phone.
04
Trust
Reviews, policies, the things that calm doubt.
05
Apps
What’s earning its keep, what’s just slowing you down.
06
The money sitting unused in your list.
You get the recorded walkthrough, the prioritized fix list, a plain-English speed report, and an hour on a call. Details on the pricing page.
/ Fit
Who an audit is really for.
An audit is the cheapest way to find out what’s really wrong. It suits people who want the diagnosis before committing to treatment.
( Book one if… )
+Something’s off and you can’t tell what
+You’ve been quoted for a redesign and want a second opinion
+You have a developer already and need direction for them
+You’re about to spend on ads and want the store ready
( Skip it if… )
–You already know the problem and want it fixed
–The store is brand new with no traffic to learn from
–You want a score, not a list of things to do
Already know what’s broken? Say so and we’ll point you at the fix instead of selling you a diagnosis you don’t need.
/ How an audit runs
Two weeks, fixed price.
And you keep everything at the end.
01
Days 1–2
Access
Read-only access to analytics, the theme and the app list. We’d rather look at your data than ask you to summarise it.
02
Days 3–8
Examine
Your store as a customer on a real phone, then as a developer in the code. Speed, product pages, cart, checkout, trust, apps, email.
03
Days 9–11
Prioritise
Every finding ranked by orders at stake against effort to fix, so the top of the list pays for the audit.
04
Days 12–14
Debrief
An hour on a call walking through it with whoever will act on it: you, your team, or your developer.
On every project, in writing: [ You see the work as it happens ] [ A short note every Friday ] [ Founder on every call ] [ Everything in your accounts ] Why we work this way →
/ Deliverables
What’s in the document.
Use it with us, your team, or another agency entirely.
The audit is a flat fee, credited against any project that follows. Details on the plans & pricing page.
01A prioritised list of findings, plainly written
02What each one costs you and what to do about it
03A recorded walkthrough of your store
04A speed report in English, not metrics
05An app review: cost against value
06Quick wins marked for this week
07An hour-long debrief call
08Everything in a document you own
$1,900
Flat — credited if we build for you
“We took their list to our own developer. Half of it was done in a fortnight and the checkout numbers moved straight away.”
— Marketing manager, pet brand
/ In plain terms
What a store audit actually is
A Shopify audit is a structured review of everything between a visitor arriving and an order being placed: how fast pages become usable on a real phone, whether product pages answer the questions people actually ask, where the cart and checkout add friction, which trust signals are missing, what your apps cost you in money and milliseconds, and how much of your email programme is running. The output is a prioritised list, not a score: findings ranked by what they’re worth against what they take to fix.
We deliberately keep audits independent of the work that follows. You can hand the document to your own developer, another agency, or nobody at all; if you do choose us for the fixes, the fee comes off the project. The most common outcomes are speed & conversion work, an email programme, or occasionally the news that the theme has run out of road and a rebuild is the honest answer.
/ FAQ ( 07 )
What people ask before booking an audit.
How much does a Shopify audit cost?
$1,900, flat. If you go on to work with us on a build or project, the fee comes off the price.
How long does it take?
Two weeks from access to debrief call. We don’t rush it into three days, because a lot of what we look for only shows up across a week of your real data.
What do we actually receive?
A prioritised findings document, a recorded walkthrough of your store, a plain-English speed report, an app review, and an hour on a call. All of it is yours to keep and share.
Do we have to hire you afterwards?
No, and plenty don’t. The audit is written so any competent Shopify developer can act on it.
What access do you need?
Read-only staff access to Shopify, your analytics, and your email platform. No changes are made to your live store during an audit.
Is this just a PageSpeed report?
No. Speed is one of seven areas, and it’s the part that’s easiest to automate. The value is in the parts that need a person: product pages, checkout, trust and how your apps interact.
Can you audit a store that isn’t on Shopify?
We’ll look, but our recommendations will be Shopify-shaped. If you’re considering a move, migrations & rescues is the more useful place to start.
Want to know if an audit would tell you anything you don’t already know? Ask us first. We’d rather say no than take the fee.
/ Next
Two weeks from now, you’ll know exactly where to start.
$1,900, flat. If we later build for you, it comes off the project.
Also worth a look: Speed & conversion · Migrations & rescues · Ongoing care